Back to Contents Page

Using the Drive: RDX User's Guide

• Operating the RDX Unit

• Handling the RDX Cartridges

• Loading and Unloading Cartridges

Operating the RDX Unit

This section describes typical activities involved in operating and maintaining the RDX unit. For instructions on using your backup software, see the manual that came with your software.

Handling the RDX Cartridges

Although RDX cartridges are rugged, it is always best practice to take extra care not to drop them when handling. This will ensure data integrity and long life. Observe the following precautions:

• Store cartridges in their protective cases when you are not using them.
• Do not stack RDX cartridges.
• Keep cartridges away from dust, dirt and moisture.
• Avoid direct sunlight, heat sources and temperature extremes or rapid changes in temperature.
• Never try to force the cartridge into the unit. If it is difficult to insert, check the orientation and insure correct alignment using keyed corner as a guide.

Loading and Unloading Cartridges

The front of your unit has an opening for inserting RDX cartridges. A protective door covers the opening. Below and to the right of the door is the power indicator that doubles as a cartridge-eject button.

To Load a Cartridge

Insert the cartridge in the unit with the keyed corner facing the upper left corner of the unit and the write-protect tab on the back right (see Figure 1). The cartridge only fits in one orientation. Push the cartridge gently into the unit until it is locked in place with a clicking sound.

Figure 1. Loading the Cartridge

To Unload a Cartridge

To unload a cartridge using the mouse right-click method (Windows only):

1. While running Windows® Explorer locate the drive letter for the device.
2. Right-click on the device and select Eject.

3. When the cartridge has been ejected by the unit, grasp the exposed sides of the cartridge and pull the cartridge straight out (see Figure 2).

To unload a cartridge using the eject button:

1. Push the eject button.
2. When the cartridge has been ejected by the unit, grasp the exposed sides of the cartridge and pull the cartridge straight out (see Figure 2).

NOTE: If the RDX software is not installed the eject button and right-click eject method may not work properly (see section "Installing  Unit Software for Windows").

NOTE: Under proper operation, the drive bay will make an audible noise during the ejection process. If the cartridge does not eject see the "Troubleshooting" section for more details.

Figure 2. Unloading the Cartridge

To Emergency Eject a Cartridge

NOTE: Do not emergency eject a RDX cartridge while the cartridge activity indicator is flashing.

If the cartridge does not eject, using either the eject button or the right-click eject methods then use the following emergency eject hole method to recover the cartridge:  

1. If using the RDX Internal device, turn off your computer. If using the RDX External device, unplug the power cable.
2. Insert a large straightened paper clip (or similar object) into the Emergency Eject Hole (see Figure 2). Do not insert the object in the hole at an angle. Keep the object straight and apply some force to eject the cartridge.
3. When the cartridge has been ejected by the unit, grasp the exposed sides of the cartridge and pull the cartridge straight out (see Figure 2).
4. Re-start your computer to reset the RDX unit. If using the RDX External device, re-plug in the power cable for the unit and then re-start your computer.

Back to Contents Page